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    Why related panel is empty?

    Yathit Mobile App uses CRM subpanel layout metadata from get_module_layout REST API to render related panel.

    0 comments Mar 24, 2020
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    Import all contacts

    How to import all the customers from iPhone in one time not one by one or how to sync the contact?

    1 comments Mar 22, 2020
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    Does Yathit mobile app support Apache Authentication directives?

    Yes.

    As additional security layer, security conscious web admin uses Apache build-in Authentication directives to protect CRM web pages. Authentication directives are configured in <Directory> section of the virtual host configuration (httpd.conf) file or .htaccess file in the web root directory. When AuthType Basic setting is activated on the CRM web root directory, opening the CRM portal requires username and password as shown in the following figure.

    0 comments Mar 4, 2020
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    Stuk in login

    Empty login page will be display, when you select 'Add A Sugar Account' in app drawer header menu, so that you can add new CRM URL. The login page will not go away unless you enter a valid CRM URL in the input box. If you do not have another CRM, you can return to old CRM by selecting it on the popup menu beside the input dialog box.

    0 comments Feb 26, 2020
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    How to log location?

    From the drawer menu, navigate to 'Tools' > 'Log Location' to load the Log Location page. Allow location permission if asked for the first time. It will take few second to get best location. You may interrupt the waiting by tapping on the message, in this case approximate location will shown. Move the marker by dragging if necessary to change the location.

    0 comments Feb 17, 2020
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    How to check CRM site license?

    From the drawer menu, navigate to 'Settings' > 'Sugar Settings'. In the Sugar Settings page, check Site License status.

    You may refresh the site license status by tapping on it and then select 'Refresh' on the bottom popup menu.

    0 comments Feb 15, 2020
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    Can I request trial license for Yathit Mobile App?

    Please request trial license via the app using 'Trial Site License Request' button on the 'About' Page.

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    0 comments Feb 13, 2020
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    Can I purchase for all users in my CRM?

    Yes, you can purchase license for all users in your CRM via CRM site license. It is an annual subscription service.

    Please request a quotation via web form for pricing.

    0 comments Feb 13, 2020
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    Max number of automatically cached records offline

    What is the total number that can be cached automatically offline without manually saving records per module. Please reply ASAP Thank you!

    2 comments Jan 7, 2020
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    Form Validation

    There doesn't seem to be any validation with the forms in yathit as the form still continues to submit even when the fields are blank. Kindly add validations in the forms during adding of data so that users will be informed if their submitting empty data. Thanks!

    2 comments Dec 16, 2019
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    Max number of records saved offline

    How many records can I save by manually downloading records and the total records that can be saved manually. Please Reply ASAP. Thanks!

    2 comments Nov 16, 2019
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    Handshake error on login with android phone or devices

    Is there any way to connect suitecrm using the https url without encountering the handshake error? it works fine on ios devices but doesn't seem to work on android. It only works if I use the local ip but that would only be accessible inside the office premises and would not be accessible outside for the use of sales agents. if there is a solution please answer this question.

    8 comments Sep 11, 2019
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    Does Yathit mobile app support self-signed certificate?

    Some internal enterprise CRM instance use self-signed certificate. Yathit mobile app will not work with self-signed certificates. However Yathit mobile apps (iOS and Android) trust user-added CAs for all secure connections.

    0 comments Aug 13, 2019
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    How to limit access to certain modules?

    Yathit mobile app can use all modules including custom modules. Use drawer menu to change module by selecting the module labels on the drawer menu items. To show or hide these module label listing, click 'CUSTOMIZE MODULES' flat button below the list.

    0 comments Jul 16, 2019
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    Upload meeting recordings

    It would be great to be able to record meetings with contacts for auto upload to the CRM server.

    Under Review 1 comments Jul 11, 2019
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    How to connect to localhost?

    You can use CRM server serving from your localhost as long is it is reachable from your mobile phone browser.

    Use ipconfig (for Window) or ifconfig for Unix like system to get your local ip. In your mobile browser, check URL of the CRM with local ip such as http://192.168.0.162/sugarcrm/ where localhost is substitute with ip. You may also want to change CRM url in admin panel as well.

    0 comments Apr 14, 2019
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    Scan business card

    A Business Card Reader App like this in to your App. Since I do not need to leave the App to manage my Work.

    • Scann and detect Text on Business Card
    • Create a new Contact or Lead in the CRM
    • Attach Business Card to Lead or Contact
    Completed 0 comments Feb 1, 2019
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    Offline editing

    Current Yathit: SuiteCRM mobile app work offline but cannot edit. It will be great if record be edited offline and sync when internet is available.

    Completed 0 comments Jan 4, 2019
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    Restore purchases

    The items you have purchased or subscribed are available when you change phone. You are entitled your purchases as long as you login with your account Google Play Store or App Store in your phone.

    However sometime, if you purchases are not available, you may manually restore purchase. To do that open App Drawer Menu to go to App Settings > Premium Features > By Product Item. In the Premium Features page, you will check your purchases. The item you have purchased are indicate with trophy. Features available to you are highlighted.

    0 comments Nov 23, 2018