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    Handshake error on login with android phone or devices

    Is there any way to connect suitecrm using the https url without encountering the handshake error? it works fine on ios devices but doesn't seem to work on android. It only works if I use the local ip but that would only be accessible inside the office premises and would not be accessible outside for the use of sales agents. if there is a solution please answer this question.

    5 comments Sep 11, 2019
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    Does Yathit mobile app support self-signed certificate?

    Some internal enterprise CRM instance use self-signed certificate. Yathit mobile app will not work with self-signed certificates. However Yathit mobile apps (iOS and Android) trust user-added CAs for all secure connections.

    0 comments Aug 13, 2019
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    How to limit access to certain modules?

    Yathit mobile app can use all modules including custom modules. Use drawer menu to change module by selecting the module labels on the drawer menu items. To show or hide these module label listing, click 'CUSTOMIZE MODULES' flat button below the list.

    0 comments Jul 16, 2019
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    How to connect to localhost?

    You can use CRM server serving from your localhost as long is it is reachable from your mobile phone browser.

    Use ipconfig (for Window) or ifconfig for Unix like system to get your local ip. In your mobile browser, check URL of the CRM with local ip such as http://192.168.0.162/sugarcrm/ where localhost is substitute with ip. You may also want to change CRM url in admin panel as well.

    0 comments Apr 14, 2019
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    Restore purchases

    The items you have purchased or subscribed are available when you change phone. You are entitled your purchases as long as you login with your account Google Play Store or App Store in your phone.

    However sometime, if you purchases are not available, you may manually restore purchase. To do that open App Drawer Menu to go to App Settings > Premium Features > By Product Item. In the Premium Features page, you will check your purchases. The item you have purchased are indicate with trophy. Features available to you are highlighted.

    0 comments Nov 23, 2018
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    Offline editing

    Current Yathit: SuiteCRM mobile app work offline but cannot edit. It will be great if record be edited offline and sync when internet is available.

    Completed 0 comments Oct 26, 2018
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    Scan business card

    A Business Card Reader App like this in to your App. Since I do not need to leave the App to manage my Work.

    • Scann and detect Text on Business Card
    • Create a new Contact or Lead in the CRM
    • Attach Business Card to Lead or Contact
    Completed 0 comments Oct 26, 2018
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    Read QR / Barcode

    Read QR /Barcode using phone camera and update to record fields.

    Completed 0 comments Oct 26, 2018
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    How to correct timezone?

    Time zone is one of the difficult issue in software development. This is due to the fact that server time zone and client time zone, which depend on where your time zone now, need to adjust. The way is server always return as UTC, which time zone offset is 0. From the client size, showing local time is simply adding or subtracting local time zone offset. This is automatically handled by Yathit Mobile App and hence it works.

    0 comments Oct 5, 2018
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    Why some of the module are not show in the list?

    Due to limitation of spaces,not all accessible modules are shown in the list in app navigation drawer?

    sm-suitecrm-navigation-drawer

    0 comments Sep 26, 2018
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    Can we use multiple sugar instance?

    Yes, you can use multiple sugar instances in Yathit mobile app.

    You can added additional sugar instances in app drawer heading by tapping drop down arrow in your profile name label.

    sm-multiple-sugar-instance

    0 comments Sep 24, 2018
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    Does Yathit mobile app support SugarCRM 5?

    Yathit mobile app support SugarCRM 6.5 and up or SuiteCRM 7.0 and up. Yathit mobile app support all editions (Community, Pro, etc) of SugarCRM.

    Yathit mobile app can be used with SugarCRM older version, like SugarCRM 5, but some meta data like module layout are not available and sthere are some missing REST API parameters. And hence, there will be some with module layout and unexpected error.

    0 comments Sep 14, 2018
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    Can I select language during login?

    SugarCRM REST API have language option in login method, SuiteCRM does not honor the language option. Yathit Mobile App show language selector only in SugarCRM version 7 and above. Language selector is not appear if you system does not have additional language.

    0 comments Sep 14, 2018
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    How to check my Sugar/SuiteCRM instance is properly serving REST API

    Yathit Mobile App, as well as Chrome Extension, use SugarCRM REST API. If Yathit mobile could not login, it is very likely that your CRM may have issue serving REST API. Serving REST API requires additional PHP modules, which is not require just for serving Sugar web portal. It is also possible PHP error and warning message are messing up in REST API output.

    0 comments Sep 5, 2018
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    Upload meeting recordings

    It would be great to be able to record meetings with contacts for auto upload to the CRM server.

    Under Review 1 comments Aug 13, 2018
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    Upload call recordings

    It would be great if calls to Sugar / Suitecrm contacts could be auto recorded and uploaded to the CRM server on completion / on next WiFi connection.

    1 comments Aug 13, 2018
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    Auto recognition and logging of calls / contact made with a CRM contact

    It would be great if the Yathit app recognised and automatically logged calls made via contacts / the dialer to Sugar / Suitecrm.

    Completed 1 comments Aug 13, 2018
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    Sync Sugar / Suitecrm contacts

    I appreciate this is a complicated task in itself. There are apps that do this.

    But if Yathit could register as a source of contacts this would allow linking contacts in the contacts view.

    The benefits of this would be my next idea - auto recognition and logging of calls / contact made with a CRM contact.

    Under Review 1 comments Aug 13, 2018
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    What is developer mode?

    Developer mode is for administrators or users who want to known more in-depth detail and experimental features. Developer Mode introduces additional functionality mostly are for logging, viewing raw data, preparing bug report, viewing performance statistic and enabling upcoming features.

    0 comments Aug 12, 2018