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    How to export contact to phone

    To export CRM people records (Contacts, Leads, etc) to phone, go to record detail view. Tap overflow menu on the top right and select 'To Phone Contact'.

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    0 comments May 14, 2022
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    How to refresh metadata in Yathit mobile app

    Please see here.

    0 comments Dec 2, 2021
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    What are common modules in Essential pack?

    By purchasing Essential package, you will be able to view common module. These are common modules in Essential package.

    1. Account,
    2. Bug,
    3. Call,
    4. Case,
    5. Campaign,
    6. Contact,
    7. Document,
    8. Meeting,
    9. Email,
    10. EmailTemplate,
    11. Employee,
    12. Lead,
    13. Note,
    14. Opportunity,
    15. Prospect,
    16. AosQuote,
    17. Task,
    18. Team,
    19. Target,
    20. User,
    0 comments Dec 1, 2021
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    How to export CRM metadata?

    Go to the module you want to export CRM metadata. On the overflow menu, tap 'CRM metadata'.

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    On Metadata page, tap 'Server Meta Data'.

    0 comments Oct 29, 2021
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    sugarcrm partner in Chennai India

    Do have a yathit sugarcrm partner in Chennai India who can help us implement and configure the CRM if necessary with few customisation

    1 comments Feb 16, 2021
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    How to send support email from Yathit Mobile App

    For any mobile support question, send your support email request from the Yathit Mobile App so that it has basic information about your app and subscription status. To do so, tap Hamburger menu Icons on the top left corner. When app drawer menu appear, click 'Support' menu item, this will launch your default Email app with pre-filled email message about your app information. Write your problem/feature request above the message. Then send the email to the pre-filled email address support@yathit.com.

    0 comments Jan 13, 2021
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    What in-app purchase should I buy?

    To canter for each user, Yathit Mobile App provide various in-app product with differing pricing and features they entitled. Each add-on product has detail page with features entitled for the product. You can also tap to the feature tile which explain how it works.

    0 comments Dec 15, 2020
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    How to update reminder

    Reminder panel appears in Call and Meeting module in Sugar/SuiteCRM, which control when to show alert or send reminder email. In the mobile app, the reminder panel is collapsed initially. To view click expand button beside reminder label.

    0 comments Aug 25, 2020
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    How to quick create contact during logging a call?

    You can quickly create a contact or lead record during logging a call. To do so, expand 'Create an invitee' panel by tapping down arrow. Then 'As Contact' or 'As Lead' buttons appear and tap accordingly. Create a new record by entering first, last and email field. The newly created record will be related to the newly created Calls.

    0 comments Aug 24, 2020
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    Do SAML SSO login support

    Yes, but require Yathit Mobile App plugin.

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    0 comments Aug 19, 2020
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    How to create a new Contact while logging a call?

    When logging a call, you may need to create a new contact as well. To create a new contact while creating call, you still tap to link button to bing up selecting existing new contact. In the selection dialog, there is an option to create a new Contact.

    0 comments Aug 17, 2020
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    Quickly swap mobile phone fields

    You can quickly swap phone number fields such as mobile phone number and office phone number.

    Like so, in record view, long tap the phone number to bring in-line editing. There is a toolbar above the popup virtual keyboard. Tap 'Swap fields' icon button to swap the fields as follow:

    Completed 0 comments Apr 11, 2020
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    How to increase font size?

    Yathit Mobile App use dynamic text, which increase or decrease text size base on system wide text size setting.

    To adjust text size in Yathit Mobile App, change Text Size in iOS and Font Size in Android.

    0 comments Apr 8, 2020
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    Why related panel is empty?

    Yathit Mobile App uses CRM subpanel layout metadata from get_module_layout REST API to render related panel.

    0 comments Mar 24, 2020
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    Import all contacts

    How to import all the customers from iPhone in one time not one by one or how to sync the contact?

    1 comments Mar 22, 2020
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    Does Yathit mobile app support Apache Authentication directives?

    Yes.

    As additional security layer, security conscious web admin uses Apache build-in Authentication directives to protect CRM web pages. Authentication directives are configured in <Directory> section of the virtual host configuration (httpd.conf) file or .htaccess file in the web root directory. When AuthType Basic setting is activated on the CRM web root directory, opening the CRM portal requires username and password as shown in the following figure.

    0 comments Mar 4, 2020
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    Stuck in login

    Empty login page will be display, when you select 'Add A Sugar Account' in app drawer header menu, so that you can add new CRM URL. The login page will not go away unless you enter a valid CRM URL in the input box. If you do not have another CRM, you can return to old CRM by selecting it on the popup menu beside the input dialog box.

    0 comments Feb 26, 2020
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    How to log location?

    From the drawer menu, navigate to 'Tools' > 'Log Location' to load the Log Location page. Allow location permission if asked for the first time. It will take few second to get best location. You may interrupt the waiting by tapping on the message, in this case approximate location will shown. Move the marker by dragging if necessary to change the location.

    0 comments Feb 17, 2020
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    How to check CRM site license?

    From the drawer menu, navigate to 'Settings' > 'Sugar Settings'. In the Sugar Settings page, check Site License status.

    You may refresh the site license status by tapping on it and then select 'Refresh' on the bottom popup menu.

    0 comments Feb 15, 2020
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    Can I request trial license for Yathit Mobile App?

    Please request trial license via the app using 'Trial Site License Request' button on the 'About' Page.

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    0 comments Feb 13, 2020